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FAQ'S ?

Do you offer international shipping?

Yes, we ship worldwide!
You can directly connect with us on Instagram @hoopnsew for your order.

Can I request a custom order for a specific design?

Absolutely, we welcome custom orders for both embroidery hoops and caps. If you have a specific design in mind, please reach out to us through direct message on Instagram @hoopnsew or email us at hoopnsew@gmail.com. We're excited to bring your unique vision to life!

What payment methods do you accept?

We accept all UPI and card payments online for your convenience. Please note that Cash on Delivery (COD) is not available as a payment option.

How long does it take to receive the product after ordering?

Please keep these timeframes in mind when placing your order for our unique handmade items.

- Our embroidery products, such as caps and hoops, will take up to 13-20 days for delivery, given their custom-made nature.
- Crochet products are estimated to be delivered within 5-7 days.
- Hair accessories like bows and headbands will take approximately 7-10 days for delivery.

Do you provide wholesale or bulk order options?

For bulk inquiries, please reach out to us via email at hoopnsew@gmail.com. We look forward to assisting you with any specific requirements.